Jiffy Lube tries to replace at least an air filter on every car they work on, in my opinion.
I had a 2001 Impala on a corporate lease thru Enterprise. At 6k miles my regular mechanic was not able to do an oil change when I needed it done. Jiffy Lube had a national account with Enterprise.
When the car was done, I found that they had called Enterprise and got approval to change the air filter, add transaxle fluid, add coolant. Transaxle fluid and coolant were just below the full mark. This is the way the dealer delivered the car to me and neither would have needed a 1/4 cup of fluid to reach the full mark. Neither were leaking.
The car was 2 months old, getting its 2nd oil change, and they get $80.
On another company car, an Isuzu Rodeo, a Jiffy Lube Manager told me the vehicle had a skid plate under the oil filter. He said they would remove it, but they would not reinstall it, and if the vehicle came back in with the plate installed they would not do the oil change. Another company changed the oil with no issues, they said the skid plate was simply 4 bolts in the corners, and no issue for them to remove and reinstall.
I do not know how they stay in business, most people I know, that have been to them, feel like they were ripped off, and swear they won't go back.
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