a month or two ago, steering rack started to leak...tried a Lucas product, rack too far gone, so elected to replace...searched the web a bit, and came across Carsteering.com....volume seller, with reasonable prices, based on other sites I checked...my customer service experience was completely satisfactory, people on the phone were courteous and knowledgable, ordered rack on a Tues, had by Fri..installed, and returned the core(and they paid the postage both ways!), and core charge was promptly credited to my credit card...they sell both new and rebuilt, but be forewarned... the new are of chinese manufacture, and the rebuilds are rebuilt Volvo units....I went with the rebuild, and have been happily turning ever since...