I had what you might call bad luck with my pervious dealer for service. I would use much more descriptive words than that, but you might say "bad luck." So to a new dealer I go. While there for a simple warranty issue I had then change the oil. I was at 7500 miles and I thought, well build a good rapor...I wanted to change to Mobil 1 anyway. So I brought the oil to the dealer, 7 quarts, I didn't want them to say "Well, you only have 6 qts here and we always drain the turbo on a deal like this...sorry cant do it with your oil." So I picked up the car the next morning and heading on a one and half hour trip up skiing. Got home, checked the oil after unloading the skis. WAY Over Full. I returned to the dealer, After some arm twisting and going back in the back a couple of times, said, "Sorry we put all 7 qts in." They did drain off the excess. I asked for my 7th qt of oil, they said well, I'll comp your oil change next time. Well I cant be a jerk to this guy he is the last stop for a Volvo dealer for 100 miles. Do these guys just not get it, I wasted a couple hours of my time and an extra qt of oil. And they want me to give them another chance to blow out the main seals of my motor and waist more of my time. OK I'll CHANGE MY OWN OIL, that only takes about 20 min, paying a dealer took much longer, ugg. I look forward to the day my car is out of warranty and can deal with my independant shop with this car. It will cost me, but it least things get done right.

Why wait for the warranty to expire? There's nothing that says you HAVE to do routine maintenance at the dealer. You can go to an independent NOW. Just make sure the recomended intervals and procedures are followed and keep good records. You will NOT void the warranty. The only time you must use a dealer is for warranty work and recalls/campaigns.

Something else to watch out for: I have always changed my own oil. When I took it to the dealer for the 60K service, I told them to leave out the oil change. When I picked it up, it ran very rough. Luckily I did not drive it home. They scratched their heads, changed the plugs, didn't run any better, scratched their ... some more, put it on the lift and noticed that oil was pouring out the dipstick. IT seems they put 6 or 7 qts of oil on top of my full crankcase. In other words they did a partial oil change - leaving out the step where they drain the old oil. Then they tried to point the finger at me, like I drove it in there with 13 qts of oil in it. BTW, they did not even do the main item listed in the 60K service: change the aux belt, they "inspected" it instead.

Others have reported high oil levels after dealer oil change.

Apparently, because our cars burn a lot of oil (mine both

do) it is not uncommon for some techs to do this so your oil

level is OK til the next change (I guess they assume a lot

of people don't check the oil level).

Now, I'm not saying that your dealer was this thoughtful.

But, I don't think you have to worry about seals with 7 quarts

of oil in the engine (I useually put in a bit over 6 quarts and

add the extra from the 7th bottle about 3000 miles later).

Overfill the crankcase so it ends up on the full mark at the next oil change? A mechanic who thinks this might be a good idea needs to find a new occupation.

Incidently, my 1994 850 Turbo with 85,000 miles has never burned more than about 6 ounces of oil (Mobil 1) between 5000 mile oil changes.