I take my 96 850 to "Express Way" I think they do a good job for the most part. I've never had any complaints with their work and they don't spill shit all over your engine compartment (that happened to me @ jiffy lube). They also go over your car including lubing all hinges e/t/c.

You say "Volvo" (usually meaning a Volvo dealer) but you say "Indy mechanic" which even Jiffy lube techs fit into that category as they're not really Volvo techs currently either even if they once were at some point in time.

ALL places of business keep records so that's not an issue nor are oil change records very important UNLESS you need to prove that you changed you oil for warranty purposes, like those who don't, the engine siezes and you need to prove something vs being denied a claim (yes....happens).

Most dealers have oil change coupon specials and hopefully someone who knows your car will be checking it over AND topping off fluids with no extra charge.

IF I was going to go to Jiffy lube, I'd take my own oil, filter and drain plug seal (DON'T let them install one of THEIR POS rubber drain plug seals that leak) and then after they are done, I'd check the fluid levels in their lot before I leave AND I'd make sure that the drain plug is tight. OK, then why even go there if you need to do all that? Do you save money? Sure, I know that usually many dealers aren't able to do a quick oil change so that can be an issue.

Jiffy Lube bent the lock back on the transmission dipstick on two of our Volvos.
I guess it was to be able to check the fluid in a jiffy.

(One that my daughter brought in once, and one before we bought it)

The manager conceeded that one of his people may have done the deed, but he never apologized!
--
96 855R, 95 855,854, 90 744 Ti - 340,000 Volvo miles put on 7 bricks

Think of an oil change as an opportunity for another set of eyes and ears to locate emerging problems. I don't think the local HS dropout at Jiffylube will have the experience to do much else than loosen a drainplug and replace a filter.

You must be joking? Right?

In all fairness to Jiffy Lube, for most cars, they do an adequate job, they keep records of a sort--meaning they put a mileage sticker on the windshield to remind you of your next oil change, and they are quick and fairly priced for convenience. I would take my gremlin there all of the time.

I would never take the Volvo there. Period, unless you're selling it tomorrow.

The reason, we are talking about lesser experienced techs working on the car for one. Two, from experience with my wife's Corsica, the filter they replace yours with is about half the size, meaning an oil change at 1500 miles instead of 3000. They won't tell you this either. You have to ask to see what they're installing and know ahead of time the size that normally fits your vehicle. My wife had an experience at one of those shops where they forgot to put back on the oil cap. The result was that the engine shot oil all over the engine compartment.