Hi,

Just purchased a new 2001 C70; The Finance Department at the dealer tried to push on us the additional "sealant" and "protection" plans which we declined and some private company backed extended warranty plan. We declined these, and when I mentioned to the sales person we were interested in an extention of the factory warranty, she had us go back some days later and when the factory warranty (I believe it is called the VIP, Volvo extended protection plan), the second F and I person said, "Oh, you should buy the private comapny plan, it is much better than the one offered by Volvo".

I then asked a friend who used to sell cars about this response, and he said, sure, the profit to the F and I is increased by 5X if you buy the private company extended warranty they try and sell you. He also said if you want the 7 year Volvo plan don't offer to pay more than $1800 for it.

Is this why they never even mentioned its existance? Am I stupid to be appalled at this? Can I go back to them a third time, and tell them: I am interested in the VIP 7 year Volvo plan warranty, will pay $1800 for it, take it or leave it? If they say no, can I go to another Volvo dealer and try?

(We took delivery of the new C70 on 29 December 2000.

Thanks

Jim