Hi,

I bought a couple of windshields from Safelite in 2020. They have a central call center for their independently owned dealers, and the dealers phone numbers aren't listed. I assume that's a franchise requirement.

I could not get any satisfaction from the call center, but did get fixed up when I went in person to a dealer and talked to the manager. I think the home office is more interested in replacing ws than they are selling them . If you've been to a dealer who refused, try another location. The independent operators can buy the glass if they want to.

Both of mine went into 90 240's, and I chose to replace the butyl and beauty rings with integral gaskets and urethane, but at the time I got them, both styles were available for about $115. I'm very happy with the Chinese glass which is DOT certified. Clear as a bell, and they've taken several hits without any damage so far. It may seem counter intuitive, but I think the thinner glass may be more resilient than the thicker original glass. I know for a fact that if you take 2 cast iron bars of the same length, the thinner one will bend more than the thicker one will before breaking. The windshield is not a structual member in a 240, and is simply there to stop what comes at it.

Good luck,
Peter

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