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I just purchased used a 1997 Volvo 960. The radio is a Premium sound system SC-815 that has both tape and CD capability. The radio will not work.
When pushing the power switch on, the screen is blank but the aerial goes up. When pushing the power switch off, the screen reads "OFF".
The person that sold me the car said the system was working fine, but they had disconnected the battery for some unknown reason and the antitheft device did not permit turning the radio back on. They had gotten the reset code from the Volvo dealer and had unsuccessfully reset the code even after several attempts.
I turned the radio for the two hour period noted in the owners manual and the word "COdE" never showed up on the screen nor the "EEEE: error screen. The Volvo dealer told me I had internal problems in the radio and that I would have to replace the radio, which sounds more like and "remove and replace" approach rather than fixing the problem.
Anyone who has some good ideas how to get this problem resolved would be most appreciated.
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The solution to my problem was two fold.
First to get the code up after the former owner's mistries at entering the incorrect code, I finally realized by the aerial going up was that when the message read "off" on the radio, it was actually on. Two hours later, the radio called for the code.
The second problem turned out that the radio was a replacment radio and that the code determined by the VIN was incorrect. The dealer than was able to get me the proper code through the radio serial number. Upon entering, eureka!! It worked like a charm. Thankfully, it did not come up as a stolen radio!!
Thanks to all who contributed especially how incredibly easy it was to remove the radio from the dash. No wonder, Volvo felt they had to anti theft protection with this car.
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I think the deal with radio codes was this:
When people were stealing car radios, they very often caused more $$$ damage to the car's dashboard in ripping the thing out.
So with the 850 and late 960 lines, they introduced this radio that's easy to pull, but useless unless you can get a code for it.
I know some of the late 740 and the 940s have coded radios too, and those mostly are not easy to get out, but are removable if you know how. The double-DIN units are almost ridiculously easy, and they might as well be. How many people are stealing factory radios anyway? Might as well make it easy on the dealer service department and the insurance companies as well.
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Rob Bareiss, New London CT ::: 87 244DL- 249K, B230F/M47, Turbo sways, Bilsteins, GT braces, Virgos, Turbo exhaust, Gislaveds for winter!
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This radio will reset to "codE" after about 2 hours of "ON" time. Leave it powered on as you drive, if you need to use the car. Otherwise let the car sit, keys in the "I" or accessory position. Shut the headlights off and any other accessories like the fan or whatever else may be running.
It needs at least 2 hours to reset and accept a code again. There are release buttons on the sides of the faceplate- use a coin or screwdriver to push in the two vertical slots on the lower face.
The pulling handles should pop right out. Grab the two and pull the radio out. See if someone conveniently wrote the radio code on top of the radio- this happens a LOT when a radio has been replaced.
While it's out, find the model number and serial number on top of the unit. Write down everything from that label. Make sure the electrical plugs are all seated well and shove it back in.
Once the radio reads "codE" again, if you do have the code, punch it in. It's a 4 digit code with all digits from 1 to 6. You use the preset buttons to enter it, and when it's right, the radio will just unlock and probably come up in AM radio mode.
If you enter the code wrong twice, the unit will lock and say "OFF", and then you're back where you are now. Someone did this and locked it, either because they were fiddling with a locked radio or they do not have the right code.
If whatever code you have is NOT right, go see your dealer's service department. They are able to get radio codes, BUT they will want some info from you. They need the vehicle VIN, or the serial number of the radio if it's not original. IF they don't know you at the dealership, they're likely to ask for proof of ownership, like a registration paper or some other document. That way they're not helping those Volvo-radio-stealing criminals you see.
Good luck with it!
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Rob Bareiss, New London CT ::: 87 244DL- 249K, B230F/M47, Turbo sways, Bilsteins, GT braces, Virgos, Turbo exhaust, Gislaveds for winter!
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This may or may not work but you don't get out of the mud unless ya spin some wheels-Lets try to trick the sucker-turn the ignition on, do not crank the car-unhook your negitive battery post while the ingnition is still on- and let set for about thirty min,turn the ingnition off and then hook the battery back up a with the code in hand, turn the radio back on and enter the code then hit the auto button on the radio.
Hope that works for you
Poolman
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I got the code from my local dealer for our 93 944, entered it and it didn't work. Called them back and found out i had to press the aut button after typing the code. Came right on, never had to press aut on my older 7 or 9 cars... Tom 27940aholic
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That's true for the single-DIN radios. The late style double-DIN radios, just like the 850 and 70 series radios, just take the 4 digit code and they turn on.
I gotta say, at least they made the darn things easy to get out of the dash. The old method of pull-the-knobs, pry-with-two-screwdrivers is tedious at best. The double-DIN radios are almost fun to pull out, especially when someone watching doesn't realize it can be done in 10 seconds. They think you're some kind of professional car thief!
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Rob Bareiss, New London CT ::: 87 244DL- 249K, B230F/M47, Turbo sways, Bilsteins, GT braces, Virgos, Turbo exhaust, Gislaveds for winter!
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