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Bilstein HD Question

uid 40935's pic
posted by  Goatman on  Thu Sep 30 11:24 CST 2010
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last visit: Sat Jul 26 20:30 CST 2014
[RELATED]

Hi,


I just received two struts from an online source.

The shafts of the shock absorbers are oily. Is this ok? Are they leaking or is this assembly lube?

Did your struts have oil on the shaft when you received yours?


Goatman








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    Bilstein HD Question

    posted by  KlausC on  Thu Sep 30 11:35 CST 2010
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    last visit: Fri Oct 24 10:15 CST 2014
    [RELATED]

    All of my strut/shock shafts had a very light coat of oil on them to prevent rust, never thick.
    You could put the bottom side on the ground and push down and see if they leak when you get to the bottom. They should slowly go back up, not just spring up.

    Check the born on date stamped on the shock.

    Klaus
    --
    Always willing to listen, just not able to take direction.








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      Bilstein HD Question

      uid 40935's pic
      posted by  Goatman on  Thu Sep 30 12:09 CST 2010
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      last visit: Sat Jul 26 20:30 CST 2014
      [RELATED]

      Hi,


      Cleaned the shaft off with a clean white handkerchief and pushed the strut down. When the shaft popped up again, there was more oil on it.

      This happened with both struts.


      Goatman








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        Bilstein HD Question

        posted by  jerryc on  Thu Sep 30 12:30 CST 2010
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        last visit: Wed Oct 8 21:28 CST 2014
        [RELATED]

        Maybe call Bil tech support. I have gotten either put through immediately, or a next day call back.








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          Bilstein HD Question

          uid 40935's pic
          posted by  Goatman on  Thu Sep 30 12:33 CST 2010
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          last visit: Sat Jul 26 20:30 CST 2014
          [RELATED]

          Jerry,


          I called them and the kid really was unsure. He said that he had never heard of both shocks leaking before.

          After a while of ummm uhhhh... He said to return them. Return credit could take 30 days from the source.


          Goatman








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            Bilstein HD Question

            posted by  KlausC on  Thu Sep 30 12:41 CST 2010
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            last visit: Fri Oct 24 10:15 CST 2014
            [RELATED]

            Call them back and ask for a supervisor. Impress on them that you cannot drive the car without struts and cannot wait for 30 days! They should be able to replace yours in less than a week.

            You bought premium shocks and expect premium service. They should give you a UPS/FexEx return mailer via email.

            Klaus
            --
            Always willing to listen, just not able to take direction.








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              Bilstein HD Question

              uid 40935's pic
              posted by  Goatman on  Thu Sep 30 14:05 CST 2010
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              last visit: Sat Jul 26 20:30 CST 2014
              [RELATED]

              Hi,


              I am going to install them.

              I can't wait thirty days to find I wasted two perfect shock absorbers.

              http://forums.turbobricks.com/showthread.php?t=218286


              Goatman








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                Bilstein HD Question - grease is good

                posted by  KlausC on  Thu Sep 30 15:00 CST 2010
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                last visit: Fri Oct 24 10:15 CST 2014
                [RELATED]

                Those guys are correct. Grease is good, hydraulic oil is not.

                Klaus
                --
                Always willing to listen, just not able to take direction.







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