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To start trouble shooting, pull the wiper blade away from the rear window. No need to scratch it up.
Then push and hold the wiper button down for a good long while, in case there is a lot of air in the line.
The pump is below the washer fluid cannister. You should hear it running, so long as the radio is off.
Look for fluid leaks under the car. If you used past wax, like you always should, check the nozzle and make sure it is clean. I clean mine out with a small safety pin.
Klaus
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Praying for Cynthia Amendt, heaven bound
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