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Premature failure of climate control - 2016 V60

posted by  urdrwho on  Thu Jan 16 07:54 CST 2020
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last visit: Tue Aug 19 08:10 CST 2014
[RELATED]

Well it is as I suspected, a bad CCU. If it were not a CPO car, this would have been am expensive repair. Errrr!!!!

I've always had a suspicion that there was something about this car but couldn't put my finger on it. The drivers door has never closed with the same ease as the other doors and the dealer doesn't seem to think there is an issue. It's as though there is a misalignment of the body?

My eyes loved the car and won over the car-guy suspicious nature in me. But maybe it is just a coincidence but a very statistically high chance of a CCU being bad at 27,000 miles. Water ingress would cause such a fault and at times, I do tend to have what I consider an excess amount of moisture on the inside of the windshield. Kind of like you might expect from a leaking heater matrix but not as bad???

"Inspection report contains photos and comments about your recommended services
Related requested service -Needs immediate attention Climate Control Unit: fault in climate control unit.
Approved By ########"

They are also going to do a software upgrade and they hope it will fix the random rebooting of the radio and the need to upgrade my Sirius channels every time I start the car.

"Software Upgrade: upgrade IHU SW per TJ33202"







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    Premature failure of climate control - 2016 V60

    posted by  will rehsper on  Thu Jan 16 10:05 CST 2020
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    last visit: Tue Jul 3 14:55 CST 2012
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    Hiya Robert, I hope you're feeling much better and able to hold your dealer to task to fix your car.

    I wouldn't write off *your* new Volvo just yet. Could be a fleet-wide issue! ;-) Decent chance it's a software bug, they've seen them over the years. Or maybe it is isolated to your car's CC computer.
    These cars are interconnected, complicated, computerized beasts...

    Good that you're getting it addressed now while you've got a warranty. You have a nice loaner car?

    -Will
    --
    XC60 / Odyssey








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      Premature failure of climate control - 2016 V60

      posted by  urdrwho on  Thu Jan 16 10:36 CST 2020
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      last visit: Tue Aug 19 08:10 CST 2014
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      Loaner car was a 2020 XC60. Not impressed with the leather seats, they felt like cardboard. After finding out the fix for the CCU --- the big screen on the XC60 that controls all things --- makes me gun shy of future purchases.

      See below and I am not sure if I want to own this electrical beast once the CPO warranty is done.



      Well another update.

      Waiting for the part to arrive tomorrow and today I received a phone call from the Service guy. This morning they applied the update to the head unit (there is a TSB for the reboot problem). Once the update was applied, the climate control unit started to work.

      I asked if the head unit TSB update mentions a fix for CCU problems and the service guy said no. Ha so my next question has poor service guy probably hating me. "So if I had not mentioned the radio problem, the tech would have installed a $1,000 part and the climate control would still not be working ---- right?" He shakes his head yes. I said I bet the CCU repair is a $1200 repair and service guy says you are very close.

      So I've documented all this stuff. If the CCU starts to act up in 2021 when I have no CPO warranty --- I am going to ask about the magically fixed CCU that isn't mentioned in the HU TSB. So am I the ONLY car in the world that had a failing CCU that was fixed by a head unit update? I find that hard to believe.

      My next request will be the Recall for door latches --- R89978.








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        Premature failure of climate control - 2016 V60

        posted by  KlausC on  Thu Jan 16 10:49 CST 2020
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        last visit: Fri Oct 24 10:15 CST 2014
        [RELATED]

        Welcome to the new world where computers control everything, even when they really don't need to.

        ALL of your computers are interconnected, whether it is needed or not. Yes, the HU and the CCU should not be related, but they are! Look at the controls for both units. I suspect that they intertwine somewhere.

        As for the door latch, insist on getting the recall as it is not safe.

        --
        Keeping it running is better than buying new







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