You can have 5 people look at brake pads and most will have different opinions as to just how long (or what "percentage") of pad material is really left. It's not just a "dealer" thing, in your case it's just ONE guy at that dealership who might want to sell you pads pre-maturely or is a new guy who lacks experience to know better AND guys like that are working EVERYWHERE in the car business, not just at some dealers. They're at Midas, CarX, Sears, Firestone, Goodyear and independants too.
Volvo dealers now have access to a new tool (supplied by Volvo) which is placed next to the pads and will properly determine the pads real thickness for those "techs" who might mis-judge that. Our shop has ordered that tool as we too have a few young guys who lack the experience to know (apparently).
Me? I've been in the business for many years so when I see pads that are less than 1/8" thick (which I'd say is about 15% thick), I then mention it as some customers will burn through that in about 2 weeks to a month depending on how they drive, etc.
|