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Needs Advice C70 1999

posted by  someone claiming to be Blup on  Fri Mar 2 17:43 CST 2001 [RELATED]

Hi again fellow Volvo owners,

I need some advice on how to handle the problem I'm having at my dealer. This is the 3rd time I took in my car to have the trunk lock looked at. As I have stated in past BrickBoard messages, the trunk will not open the first time I either pull the trunk release switch on the driver's side or the trunk release on the remote. It only opens after the 2nd or 3rd time I release it. This occurs everytime I drive the car and then stop.

The technician at the dealer said that the problem is linked with the IPD spoiler that I installed on the car and that the spoiler is weighing down on the trunk. He said this is the reason why the trunk is relocking itself. Even though this is a possibility, I've had the spoiler ever since I bought my car 2 years ago and there has never been a problem until now. I also stated that if the weight of the spoiler is the case, then why does the trunk open after the 2nd or 3rd time, but never on the first try??

I just picked up my car today (Friday) and now the trunk does not even open at all on the 1st, 2nd, 3rd...and ### tries. The only way I can open the trunk is if I stand right by the trunk with my remote and pull the trunk up while the trunk mechanism is clicking. Even if I pull on the trunk release switch on the driver's door, it will be too late to walk to the trunk and open it.

I talked to the service manager and he just kept on saying that it was the spoiler and the only way he would fix it would be if I removed the spoiler (which is screwed on) and the problem occurs. That's a joke. I am 100% sure that it is the locking mechanism and not the spoiler.

Are there any other ways that I can do to resolve this problem?? I want to call to a higher authority figure, but all the service manager gave me was the number to VOLVO customer service. Maybe that is enough...but I don't know. I'm thinking about taking it to another dealer to get a second opinion.

So please...I'm in desperate need for any info...a number...who to call...anything??

Thanks for all your help!!





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New Needs Advice [C70][1999]
posted by  someone claiming to be Blup  on Fri Mar 2 17:43 CST 2001 >


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