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Convertible top will not work - All of the sudden C70 1999

posted by  KlausC on  Fri May 22 04:36 CST 2009
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last visit: Fri Oct 24 10:15 CST 2014
[RELATED]

I have never owned a "power" rag top, so I couldn't be of help. Sorry. But I am glad you "followed the wires" and found the problem and fix it.
Yes, some dealers are inept. Even a simple Volvo scan tool would have provided diagnostics to the shop.

Yes, you are correct in never going back there. Please follow it up in writing. without being nasty, letting the dealership know how you fixed it and why you are miffed about the charge. It's broken is NOT a valid comment. Copy the Email to the New Jersey office: http://www.volvocars.com/us/footer/contact/Pages/default.aspx

I would make a paper copy of the NJ Email and hand deliver it to the dealer General Manager. Just put it in his in-box, words are not needed.

Klaus
--
Common sense trumps a PhD






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