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Driver's side wiper arm 850 1995

I recently had a problem with my driver's side wiper arm, as it would rise off the windshield at the most critical point (my vision field).

I followed the fix at "Bay 13" for this problem but when I went to tighten the arm, it was already as snug as it would go. I then pushed down on the arm and checked the swipe clearance. It now makes contact but it seems I can move the arm back and forth with my hand as though it had no locknut on it at all! The passenger side wiper arm now gets caught in the driver's side as it moves. What happened? Is some internal spline shot? Any help would be appreciated.

Thanks!






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