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Actually, I live in Charlotte NC. The weather here has been more like New York/New Jersey lately, even more so in the Raleigh area. Anyway, I had the car towed into the Volvo dealer yesterday afternoon. I called 63VOLVO Tuesday morning at 8:00AM, held on to the line until 8:45 when they finally picked up. They gave me a number, and promised a tow truck within the hour. Around 10:30AM I called them again; number wouldn't answer for 20+ redials; finally picks up, and I wait 45 minutes again to talk to someone. They check the status and tell me that I should NEVER have been promised one hour; they were running two hours plus. Tow truck shows up at 2:00PM. Driver says he and another truck had towed 6 Volvos to the two dealerships in the area that morning alone, so don't feel bad.
The car gets to the dealership about 2:30PM. It rolls off the ramp; tech tries to start it; will crank but won't turn over.
I leave the dealership; they promise they will put it up on the lift, and get the problem solved. I get a call at 4:00PM saying (a) there are no codes in the computer (b) that a service technican was able to start the car first shot.
I tell them that I don't trust the car and want them to continue searching for the reason. They promise to do so this morning, but so far, everything looks OK to them; nothing needs to be fixed or replaced.
I went out yesterday afternoon and looked into other cars. I can honestly say I don't like them as much, but they are impressive. These include Acura TL, Lexus ES300, Infiniti I30, Toyota Camry V6, Toyota Avalon. It's year end, the market is down, people are nervous about the economy, and the dealers are willing to deal.
I've owned my S70 for 1 and 1/2 years. I know I will take a bath on the trade in. BUT, this is the third time this has happened; three times, and three tows, for a car that is babied and gets serviced right on time, all of the time, always garaged, always gets fed premium gas (Exxon or Shell), always serviced at the same dealership (which is fairly expensive, as you know).
I have one car, and it needs to be rock solid dependable. I have recommended this car to many friends, and more than one has purchased an S70. I hope they don't experience the same problems, and that nagging feeling "will the car start this time?" when you're away from home. Judging from the performance of 80063VOLVO, oyu could find yourself stranded for quite awhile. Bottom line: this is not the car, or the service, I was sold.
Thanks for all of your suggestions and I'll jeep you posted on any devlopments.
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