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AM Radio Problem XC90 2008

I am looking for dialog and a way forward to fix my 2008 XC 90 radio. This is the stock unit with multi CD player, FM radio and AM radio. Currently all functions (CD, FM, etc) work fine with the exception of the AM radio. When AM is selected I get zero audio. When I put AM into a scan mode it continues non-stop scanning. I am interested in any advice and information on the process to remove the unit, fixing the unit and the possibility of the issue being external to the radio such as an antenna issue, etc. I haven't spoken with the dealer yet but I remember that when some of the light bulbs went out in my 1994 850 radio the dealer response was pull the radio and swap it out with an exchange program they had for $800. needless to say I picked up the bulbs and swapped them out myself.






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