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Re: Another dealer down the drain (long) S80 2000

posted by  someone claiming to be Yannis Alatzas on  Sun Apr 22 17:32 CST 2001 [RELATED]

DC,

I a sorry about your troubles, obviously you are a victim of the (as you correctly figured it out) sudden expansion of certain Volvo dealerships due to the A/X/Z purchasing plans. Dwyer Volvo used to be a smaller than average dealership as recently as 1999 and right now they are poised to be the No. 1 volume dealer in the US. Your best bet (other than them losing your business) is to speak directly to their owner. I, personally, do not know Mr. Dwyer but I have heard from certain people (within Volvo and from our ownership) that he is a reasonable man. Perhaps, if he were aware of your problem and you also explained how they are hurting because of their sudden increase in sales (I am sure he is aware of that) he can help you out. If not, then you need to move on; trust me, if you fing great service 30 mils away, those 30 miles will not seem as long as they seem now. We have customers (in both sales--sales even further, and service) who come to our place from as far as 70 to 80 miles away...

Best of luck,

Yannis





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