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Warranty repair w/remanufactured parts 850 1996

posted by  someone claiming to be Leon Tong on  Thu May 14 17:29 CST 1998 [RELATED]

ICQ>

Had a problem with the SC-816 radio in my '96 855. The FM reception intermittently cut out. The dealer checked it out and determined the radio had

to be replaced. Not having any in stock, they had to order one. After about a month on backorder, they called me up to set up an appointment to put it in.

Well, the replacement radio worked fine. But after getting home and reviewing

the invoice, I noticed it was identified as "remanufactured". I had assumed

they'd replace it with a new unit. On closer inspection, the radio faceplate

does show some wear (more so than the original radio).

Not sure what to make of this. On the one hand, it works fine and is warranted for another 2 1/2 years. But now that I've noticed the added wear, it kinda stands out from the otherwise pristine dash.

Anyone out there have similar experiences with dealer repairs with used parts?

Leon





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