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Bernie and everyone else out there who's lost "their cool" thanks to Volvo!
I think I've read through all the related postings and would like to add my story. A few days before Christmas, with smirks of glee written all over their faces, my service go-between (you know - that useless person) and the service tech gave me the bad news. Evaporator coil gone bad. Hohoho, give us $1,000+ and we will fix what never should have broken at 45,000 miles.
I hate to say I should have known better. I bought this '97 960 used, when it was 2 1/2 years old. The previous owner was up front about the A/C problems he had starting around 20,000 miles. He bought it at 1 year, 16,000 miles. Even though I have his service receipts, they do me little good. Since the work (he brought it in for A/C issues 3 times!!) was done under warranty, there's no good parts and labor documentation. Only fixed so and so under warranty. Yeah, right.
I live in Florida so A/C is more a necessity than a luxury. But my husband & I have owned quite a few used cars in the 23 years we've lived in FL, and not one had A/C problems. We're talking cars with 100,000 miles.
I will write many letters as suggested by one reader, and I will never buy another Volvo. Had I been more heads up I should have complained while it was still under warranty. The A/C system has always been marginal at best. But then again, had I purchased a Japanese or American car, it would have come with a longer warranty, and probably a better air conditioner.
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