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posted by
someone claiming to be Robert Chase
on
Tue Feb 19 08:30 CST 2002 [ RELATED]
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So Yannis,
I asked this in another post and you apparently did not see it.
What is your motivation for blindly defending Volvo and their substandard product line? Is it the fact your a Volvo Dealer? Are you worried that all of us upset S70 owners are going to "scare the fish away" for scores of new S60 customers for Volvo to abuse and mistreat?
Sure there are a lot of other awful cars on the market. The fact that they exist does not make the situation any better for Volvo. I have read some horror stories about several other makes and models of cars. If there is a car that's out there I bet there is a horror story you could dig up on the net about it. The one major difference is the sheer numbers of unsatisfied S70 complaints I have looked at with repeat issues. From the NHTSA website to Consumer Reports to several other consumer sites (including the BBB) there are lots of complaints about the poor quality of the cars and the lack of any resolution from Volvo.
I find it difficult to believe that as a retailer and strong believer in the Volvo product line you have not chosen to help people with problems here by giving them some kind of guidance as to how Volvo "thinks" about some of their warranty repairs. When people have problems rather than pointing them in the right direction and giving them information that might help them help their retailer resolve the issues you choose to post the "not really" posts and argue. Why is that? If you believe so strongly in your product how can you turn your back on the same pepole that believed in the product enough to sign on the dotted line?
Food for thought....
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