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Remote Controll Device S60

What is the deal with the remote control devices falling apart. Englewood Volvo of Englewood, NJ has replaced my spouces defective remote control with a new controler at no additional cost, but to date only agrees to pay 50% of replacement to my remote controler because it was not retrievable from a curbside sewer catch basin, after it had fallen apart from my keychain when returning to my car. I have learned from various sources that the remote controler tends to be defective in this respect. Englewood Volvo after much grumbling in my part, aggrees to pay 50% of the cost (Full cost is $186 due to technical & programing merits). This remote should be replaced at no cost due to recurring opening of seal, causing remote to fall apart!

Any comments and/or suggestions to contact Volvo of this travesty by my former favorite Volvo Service Dealer, and encourage Volvo Owners with defective controlers to step forward!






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