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I was stranded last summer 60 miles from home while driving my 2000 Volvo Cross Country. Fortunately (I thought at the time)I was in a city that had a Volvo dealer, and the car was still under warranty. The dealer replaced the throttle body, and the car ran well until recently when it began stalling. I took the car (now beyond the warranty period) to my local dealer who said the throttle body needed replacing because it was installed "backwards". The service manager stated that it was possible to install the part in this manner, but when the bolts were tightend, the base would crack. He assured me that if the hoses, etc. were connected properly, the car would run normally for a variable period of time. Volvo Customer Service confirms that this is possible.
The bill to repair the card was over $1000.
The dealer who originally repaired the car said that they would not reimburse me, since the problem was not brought to their attention and the car towed to their facility (in another city) when it was discovered. I complained to Volvo Customer Care and was told that it was not their problem.
Volvo confirms that it is possible to install the part improperly and refuses to reimburse me even though the car was under warranty when the original repair was made.
I seem to have reached a dead-end in dealing with this problem. Can you give me any advice other than filing a lawsuit?
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