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JOHN YOU WERE RIGHT ON! Scary stuff

posted by  someone claiming to be kelley on  Mon Apr 26 06:01 CST 2004 [RELATED]

Threatening message about my almost being killed Saturday left on dealer's voice mail put me first in line for service this morning. Anyway, yep, it's the ETS module. Dealer didn't give a hoot about my safety issue...told me I was getting a good deal because the part was $500, not to mention labor, and that they were going to fix a climate control problem they found for free. I would only be out $50 because of my extended warranty. He really didn't understand why I was so upset about almost being killed -- after all, it was only going to cost me $50. And, the warranty people would rebate the cost of my rental car. HELLO! It's a SAFETY ISSUE.

I plan to pursue this with Volvo corporate, the consumer affairs complaint Web site I saw listed somewhere in this forum, and with anyone else who will listen. This is a real safety issue and I tend to be rabid about companies who screw people, so here I come Volvo. Hope you're reading.

Alastair and John, thanks for your replies.






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