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More on the radio V70-XC70 1999

Had the dealer give me the code for the SC 816 in my V70, also had it checked against the serial number on the radio itself, got the same code each time. Did what they told me - switched the ignition to position 1, switched the radio on and waited 2 hours until "Code" came up again on the radio - put the code in - and again got E-E-E-E-E then after a couple of tries back to "OFF" again. Again, the radio was working when we first got the vehicle last week. Any reason anyone can think of why this code won't work.
Help, please!!!






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