Taking out the cluster is a good idea but the problem is that you need to remove the dash pad (upper dash portion) to get to the cluster. So, you really need to remove the upper dash pad. You can try pulling out the dash speaker that goes in the left corner to see if it is something as simple as a speaker magnet that is dangling, past that you will need to pull the pad and have a look around. Make sure that you do not turn the key on while you have the pad out as it will set codes for the passenger side airbag which you will need to disconnect to get in there.
Mark
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