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Susan,
Don't throw in the bag yet. It is a wonderful car that will provide excellent safety for you. Unfortunately, you don't get a punch list with a new car like you do a new home. I agree 100% with the other response, find a good service department and have those issues resolved. If another dealer is not available and you are not getting what you want from your current service department, go back to your sales rep and explain your frustration-his job should not stop at the closing of the deal if he wants a happy/returning client that will refer him!
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