Ray and Sam, across the board, one must be careful with indys and Dealerships. I've had the same thing happen to me with MANY INDYS: you get good service and prices for the first time or two, but then, you notice things slip, and you look for another one. And yet, i agree with Sam regarding dealerships. There are some notably good ones out there! But, I've gotten hit many a time. i am though very impressed with a newly replanted dealership near me that seems to be really trying to get my business: they treat me well. the manager calls and gives me options without pressuring me. i can even dialogue intellentually with him and get results! Very professional. But for the longest time, i've been burned many times. one has to be astute and REALLY ask questions!