I disagree about the Honda dealers being like uncooperative, I have both a honda and a volvo, and the honda dealer has never done anything but be completely friendly and helpful. However, the volvo dealer's excuse is always "this is normal" or "we don't see anything wrong". Sorry, but as I customer if I complain about sloppy brakes the dealer should look at it, not tell me that it's what volvo meant it to be. Half the time I want to tell the service manager to shove the car up his AS* the other half I swear I will never get another volvo again. The honda btw, in the last six years went to the dealer less times than the volvo in the first 12 months, what's wrong with that picture?