Hello John,

NO. No email stating that there would be a delay or that you would be gone arrived. Considering that this stretched on by more than a month without a response you shold be able to understand how I might get upset. Now for a businessman who states that the prefered method for contact is email this is a very poor showing. Especially since location is not a factor for picking up email. There are literally dozens of ways to get email delivered no matter where you are as long as you have internet access. Within 2 minutes I found the easiest one for your ISP, webmail. As long as your email client was not running at home while you were gone you could have gone here and picked it up:

https://webmail.twcny.rr.com/

Or you could have used any one of a number of free webmail services like gmail or hotmail to grab the messages from your ISP. You could use IMAP if it is available through roadrunner which would have allowed you to collect the mail with more than one mail client. You could set up a regular pop3 mail account and set the mail client to leave the mail on server X number of days, setting up two mail clients the same way so you are ensured you get the same messages. Or just the simple method of getting a trusted person in your business to check it and deal with it for you. These are just a few that I could rattle off the top of my head. The point being that not being able to check your email is not an excuse.

Now at this point I will await the shipment, but I think you need to rethink some of your practices.

Iain
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http://www.ecvintagevolvo.com