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There are 2 reversable motors in each mirror. Motors are controlled by switch modules. One motor tilts mirror up and down and the other motor tilts left and right. From your description both motors in both mirrors move in both directions but cannot come into alignment. If correct then that proves the switches and motors are OK.
Problem may be that the mirrors need to be "indexed" or centered to their home postions, then they can be move by the motors to where you want them. I am not sure how to index the mirrors but only want to save a lot a work chasing down "bad" switches that are really OK.
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David Hunter
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