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Dealing with surly parts salesman 200 89

posted by  someone claiming to be Genaro Lopez on  Tue Jan 2 13:54 CST 2001 [RELATED]

Hola Bricksters:

Last August,2000, I ordered a rebuilt ECU from a parts company in California( I live in Texas). I'm sure I specified that I needed the 561 ECU (learned from the Brickboard that this one was weak from OEM). The guy sent me the 557. Being new to this ECU business, I trusted that he had sent me the correct one and installed it. It ran just OK. Check engine light would come on now and then, stumbling on takeoff..I thought I had Throttle body falults,etc. Corrected these. This past week, I removed the 557 and installed the 561 remanufactured one from my wife's 740. Car runs like a scalded "you-know-what".

When I phoned the guy this morning, he said he needed to talk to his sales rep. Later on today, I called back and he said "Can't help you at all, I sent you the right part. We can sell you another one (the 561)".

What can I do, other than trash his customer service on the web? Are there any bricksters who have had such bad luck?

Any sugggestions are welcomed. Gracias, a very saddened Genaro.





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posted by  someone claiming to be Genaro Lopez  on Tue Jan 2 13:54 CST 2001 >


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