The message to which you are about to reply is shown first. GO TO REPLY FORM



 VIEW    REPLY TO THIS MESSAGE Replies to this message will be emailed.    PRINT   SAVE 

Dealing with surly parts salesman 200 89

posted by  someone claiming to be Genaro Lopez on  Tue Jan 2 13:54 CST 2001 [RELATED]

Hola Bricksters:

Last August,2000, I ordered a rebuilt ECU from a parts company in California( I live in Texas). I'm sure I specified that I needed the 561 ECU (learned from the Brickboard that this one was weak from OEM). The guy sent me the 557. Being new to this ECU business, I trusted that he had sent me the correct one and installed it. It ran just OK. Check engine light would come on now and then, stumbling on takeoff..I thought I had Throttle body falults,etc. Corrected these. This past week, I removed the 557 and installed the 561 remanufactured one from my wife's 740. Car runs like a scalded "you-know-what".

When I phoned the guy this morning, he said he needed to talk to his sales rep. Later on today, I called back and he said "Can't help you at all, I sent you the right part. We can sell you another one (the 561)".

What can I do, other than trash his customer service on the web? Are there any bricksters who have had such bad luck?

Any sugggestions are welcomed. Gracias, a very saddened Genaro.





USERNAME
Use "claim to be" below if you don't want to log in.
PASSWORD
I don't have an account. Sign me up.
CLAIM TO BE
Use only if you don't want to login (post anonymously).
ENTER CAPTCHA CODE
This is required for posting anonymously.
OPTIONS notify by email
Available only to user accounts.
SUBJECT
MODEL/YEAR
MESSAGE

DICTIONARY
LABEL(S) +
IMAGE URL *
[IMAGE LIBRARY (UPLOAD/SELECT)]

* = Field is optional.

+ = Enter space delimited labels for this post. An example entry: 240 muffler


©Jarrod Stenberg 1997-2022. All material except where indicated.


All participants agree to these terms.

Brickboard.com is not affiliated with nor sponsored by AB Volvo, Volvo Car Corporation, Volvo Cars of North America, Inc. or Ford Motor Company. Brickboard.com is a Volvo owner/enthusiast site, similar to a club, and does not intend to pose as an official Volvo site. The official Volvo site can be found here.