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I've had problems with all of them. UPS is worst around here ( at least i finally got a decent driver about a year ago.....I went in to her terminal and told her boss not to let her go on vacation without warning me because everytime she takes a day off , the replacement driver screws something up )
My old ups driver was a real winner, aside from taking all turns at 40mph assuring that all pachages got thrown around in the van real good, I orders a set of snow tires , watched the online tracking, saw they were on the truck for delivery, waited all day, around 5:00pm, called UPS, they assured me it was on the way, 7:00 called again, they try to tell me they've been delivered. I raise cain. next morning first thing I'm at the local terminal, the managet tells me that the driver said they were still on the truck, but were behind some things and he'd deliver them later. 10 minutes later I'm at home working on a brick in the driveway and a neighbor from up the road drives up and asks " did you order a set of tires?" He had found them the night before behind his garage, in the morning he figured that i would be the only one around here ordering snow tires so he came by. Never heard from the driver.
Then next year i orderd a set for my other car ( paid for 3 day shipping$$$ for a set of tires Fedex ground this time) so we could make a trip up north( combination buisness and pleasure, had to go on schedule), they should have got here with 2 days before leaving.
Same thing, tracking sais out on truck, 5:00 rolls around I call, same story, 7:00 no sign of tires, so I call regional fedex ground terminal and start really raising cain and tell the clown that i am going to be down there in an hour to get my tires ( which they had not yet located ), I drag my 2 young children out in the middle of the night and went there and waited till they found them. They had to call in three off duty managers and they were steping and fetching till they finally found them ...in a storage trailer that was backed up to the employee parking lot ( gee, I wonder what someone was planning to do ???)
This stuff happens all the time. Last time my regular UPS driver took a vacation, I had ordered an exhaust pipe for a mercedes i was working on , from Mercedes, it never got here, but showed up delivered. Finally found the replacement driver saw a car part and just decided to drop it at a Dodge dealer ( on the other side of town )and to top it off, the morons at the dodge dealer tried to put the thing in stock intheir parts dept ( huge piece of exhaust pipe completely wrapped in MERCEDES BENZ wrapping material ) I had to spend three days getting that piece back from them.
I spent a lot of years on the other end of the delivery business driving big trucks, a few years of which was spent in a single axel tractor with a 28' pup trailer delivering all kinds of truck freight to business and homes/farms way out in the hills ( many times the tree branches lower than the hood, just had to slowly push through ) and never did I get anything to the wrong place. There just isn't any excuse for it.
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-------Robert, '93 940t, '90 240 wagon, '84 240 diesel (she's sick) , '80 245 diesel, '86 740 GLE turbo diesel, '92 Ford F350 diesel dually
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