The message to which you are about to reply is shown first. GO TO REPLY FORM



 VIEW    REPLY TO THIS MESSAGE    PRINT   SAVE 

Dealer Disaster - Installed Wrong Parts What Should I Check?? 900

posted by  someone claiming to be 960 Brickster on  Mon Sep 15 15:18 CST 2008 [RELATED]

The local Volvo dealer installed the wrong rear shocks and parking brake assemblies on my 95 960. They said they matched the part numbers and year/model, and Volvo sent the wrong parts, which they then installed.

Apparently this caused the parking brake cables to be to short, and the drums to push out. To accommodate this they ground the rotors out. It was after this that they realized the shocks and parking brake cables were wrong. On Friday they ran into trouble, and had the national Volvo rep looking over my car, but they still have it, after a week.

So here are the questions.

First, knowing they have messed this service up royally, what should I specifically demand be replaced, or double checked in the suspension?

Second, what damage to the car could have been done from installing the wrong rear shocks and parking brake assembly (plus grinding the rotors to hell)?

Third, given the potential problems, is it wise for me to take it to another Volvo dealer and have them double check things with a report, and if so what should I specify they check?





USERNAME
Use "claim to be" below if you don't want to log in.
PASSWORD
I don't have an account. Sign me up.
CLAIM TO BE
Use only if you don't want to login (post anonymously).
ENTER CAPTCHA CODE
This is required for posting anonymously.
OPTIONS notify by email
Available only to user accounts.
SUBJECT
MODEL/YEAR
MESSAGE

DICTIONARY
LABEL(S) +
IMAGE URL *
[IMAGE LIBRARY (UPLOAD/SELECT)]

* = Field is optional.

+ = Enter space delimited labels for this post. An example entry: 240 muffler


©Jarrod Stenberg 1997-2022. All material except where indicated.


All participants agree to these terms.

Brickboard.com is not affiliated with nor sponsored by AB Volvo, Volvo Car Corporation, Volvo Cars of North America, Inc. or Ford Motor Company. Brickboard.com is a Volvo owner/enthusiast site, similar to a club, and does not intend to pose as an official Volvo site. The official Volvo site can be found here.