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fcpgroton - customer service strikes again 200

posted by  riverbend on  Tue Feb 24 12:14 CST 2009
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last visit: Wed Oct 22 15:29 CST 2014
[RELATED]

A tale of good service.

A box of parts arrived today from fcpgroton. One of the oil filters in the flat of 10 was dented on top. I called them. They are sending a new one, said to pitch the bent one. No hassle.

Customer service is a forgotten art in most places. I'll shop there again.

Greg






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