The message to which you are about to reply is shown first. GO TO REPLY FORM



 VIEW    REPLY TO THIS MESSAGE    PRINT   SAVE 

Screwed by dealership? Opinions please. 200 1991

posted by  jimo14 on  Thu Oct 29 12:40 CST 2009
Author: [PROFILE] [EVERY POST] [THREADS] [BEST POSTS] RSS Feed     [IGNORE ALL POSTS]
last visit: Mon Oct 6 18:50 CST 2014
[RELATED]

I am helping a 16 yr. old new driver in my neighborhood refurbish his first car, a '91 240 sedan. His dad passed away early his year and he can use the help.

His mom made a trip to the dealership to order a small part for us, the rubber ring that seals the metal heater return line behind the water pump. This seemed simple enough to me. Well, through some sort of misunderstanding, the ring arrived along with the entire metal line, a $70 part.

She tried to return it today and was willing to pay a restocking fee, but the parts guy refused, saying "no returns on ordered parts". She feels it was their error that the part was ordered in the first place.

I'm planning a trip over there to discuss it with someone but I'd like to hear feedback from you guys. The dealership, by the way, is Volvo of Nashville.

Jim





USERNAME
Use "claim to be" below if you don't want to log in.
PASSWORD
I don't have an account. Sign me up.
CLAIM TO BE
Use only if you don't want to login (post anonymously).
ENTER CAPTCHA CODE
This is required for posting anonymously.
OPTIONS notify by email
Available only to user accounts.
SUBJECT
MODEL/YEAR
MESSAGE

DICTIONARY
LABEL(S) +
IMAGE URL *
[IMAGE LIBRARY (UPLOAD/SELECT)]

* = Field is optional.

+ = Enter space delimited labels for this post. An example entry: 240 muffler


©Jarrod Stenberg 1997-2022. All material except where indicated.


All participants agree to these terms.

Brickboard.com is not affiliated with nor sponsored by AB Volvo, Volvo Car Corporation, Volvo Cars of North America, Inc. or Ford Motor Company. Brickboard.com is a Volvo owner/enthusiast site, similar to a club, and does not intend to pose as an official Volvo site. The official Volvo site can be found here.