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This is a heads-up for what I would have bet would be a good story about a subject which affects many of us BBrs. I ordered and received a "new" foam cushion for my 240 in the hopes that, if as advertised, I would buy the passenger side as well. It arrived with several tears but one significant 8" x 1 1/2" deep separation. I contacted the seller and was offered a refund or replacement. Assured that the seller had inspected "a dozen others" and that they were okay, I wanted a replacement. Instead I received a partial refund and no reimbursement for the return of the faulty product. He now refuses to even answer my repeated e-mails. I have opened a case with E-Bay and also contacted several agencies who deal in these matters even though I am still cautiously optimistic that an appropriate solution can be acheived. Regretably my excitement has now turned to something much different. I beleive we all have a responsibility to each other to warn about situations that can be avoided if informed ahead of time. This is a subject that has gone from "look trough junkyards" to what I think some of us saw as a great alternative. So far, my experience has changed my enthusiasm and caused alot of anxiety and I am confused by someone who went to great lengths to provide a product to fellow enthusiasts and then treat one of the very first opportunities as though customer satisfaction is not important let alone word-of-mouth advertising. I will let you know the outcome of this, but so far, I have doubts.
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