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By them not saying a thing proves they have built a wall of nonnegotiable communication and are still trying to bluff you! They are backing you into that wall but it's not a box!
It's written in all policies that arbitration is the first line of negotiations to keep these kinds of matters out of courts!
They are required to do so and prove such if they go to court! That representative needs heat from within his own corporation as this simple case should have been done and over with! Just the time he has squandered away is in your favor!
Find your own car policy and you will see it written there. It's not just car policies, all of them!
You are only asking for fair treatment from the company responsible to cover their clients liability!
Courts love contracts and they are flat out trampling theirs with their client!
Right now I can look out my sister-in-laws window and see two cars in the drive way. My 91 Volvo and her yellow1973 VW bug.
Do you know she can get as much for her car now as I paid for mine eight years ago. Up to three thousand dollars for a VW and it's not as near as comfortable to drive as my Volvo. Not to mention which is safer to drive! Common sense will say which one should have the better value!
I bet someone would buy my car over hers for two thousand dollars without even raising the hoods! Water cooled over air cooled engines, four door sedan, plush seats, room for five, factory speakers and electric tinted windows too boot!
Volvos were sold in 91 as an upper grade car then and are the same today. Just compare collision insurance rates on various manufactures and see by their own rate structure where they put Volvo values when yanking money from pockets! But all of a sudden you car is a trash can!
I need to ask my sister-in-law if she would trade! I know she loves her VW but that is where value is hard to place on paper!
Two cars sitting side by side, no owners with one buyer looking that sets the tone!
That adjuster is the salesman. What do you think he is trying to do! Duh!
It is your asset and never forget that!
There is corporate greed and apparently so is the adjuster for any bonus he can get. That has got to be his incentive! A Case number is dollar numbers and that's it! Change his case number into a litigation number,the more eyes get involved and he loses his grip on any bonus!
The reason for his silence back at you!
You need to become the big bad witch doctor and rattle some bones above that local offices head!
Get phone numbers and Speak to any regional representative and get that arbitration action going. The person assigned to you is totally in incompetent in negotiating with you! Keep kicking higher until you hit that sweet spot!
Promise to go to small claims court with the clients name and the company named separately if you have too! You are fed up with this sick ass companies excuses and verbal responses! Put things in writing instead of underwritten checks of intimidation!
Keep all of this documented with dates!
Courts and arbitrators love evidence!
Just show that they are more obstinate than you with facts of their actions!
Phil
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