The message to which you are about to reply is shown first. GO TO REPLY FORM



 VIEW    REPLY TO THIS MESSAGE Replies to this message will be emailed.    PRINT   SAVE 

Defective heater core woes 700 1987

posted by  someone claiming to be Peter Schmidt on  Mon Oct 15 10:04 CST 2001 [RELATED]

I replaced a leaking heater core in my 740 in June 2000, Late June/July of this year the new heater core ($ 279) started to leak. Since I did not need the heat I by-passed the core and put off the job of replacing this part until now. On going to the dealer and talking with Volvo’s Customer Service people I have found out that since I did not bring the part back with in 12 months of purchase it is out of warrantee and they will not replace it. I have talked to the dealer that sold me the part, the Volvo’s customer service personnel Dorthia (customer service supervisor) and Pat Sacus (supposedly reports to the president) and have been told that this is a business decision not to extend the warrantee and they can not make an exception. BTW Ford replaced a replacement power steering pump 15 months after replacement.

Am I SOL or have I missed an other way to deal with this? If nothing else I don’t think I will ever by a Volvo replacement part again when an after market part is available.





USERNAME
Use "claim to be" below if you don't want to log in.
PASSWORD
I don't have an account. Sign me up.
CLAIM TO BE
Use only if you don't want to login (post anonymously).
ENTER CAPTCHA CODE
This is required for posting anonymously.
OPTIONS notify by email
Available only to user accounts.
SUBJECT
MODEL/YEAR
MESSAGE

DICTIONARY
LABEL(S) +
IMAGE URL *
[IMAGE LIBRARY (UPLOAD/SELECT)]

* = Field is optional.

+ = Enter space delimited labels for this post. An example entry: 240 muffler


©Jarrod Stenberg 1997-2022. All material except where indicated.


All participants agree to these terms.

Brickboard.com is not affiliated with nor sponsored by AB Volvo, Volvo Car Corporation, Volvo Cars of North America, Inc. or Ford Motor Company. Brickboard.com is a Volvo owner/enthusiast site, similar to a club, and does not intend to pose as an official Volvo site. The official Volvo site can be found here.