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Volvoworld? 700 1989

I placed an order with Volvoworld.com about a month ago. This was for an oil trap for a B230FT. I recieved confirmation that my order was placed, but I haven't recieved it yet. I looked on the site, and they said up to 10-15 business days at the longest. I placed my order 3/11/02. I have since e-mailed them repeatedly, sent in an information request on their website, requested order tracking on their website and even called and left messages multiple times. All to no avail.

I'm getting pretty pissed now, has anyone else had this trouble before with them?

If so, how did it get resolved? I understand that oil traps aren't a readily available commodity and might take some time to acquire, but why advertise it if you don't have it or your parts resources don't have it in stock?

Thanks for any help.

Ryan






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