Community Forums:

I remember seeing a pamplet in my local Volvo shop waiting room with a title something like, "Keep your Volvo a Volvo." Of course that was a sales piece aimed at causing customers to insist on genuine Volvo parts. But, even though the intent was probably sales, none-the-less, the content made some convincing arguments relative to using real (v aftermarket) parts. I remember the brochure was particularly aimed at situations such as that which you are in when insurance companies try to take short cuts and use inferior parts. The brochure gave technical/engineering info as to why Volvo parts should be used in most occassions, and it went into detail, as did "aye roll," about the legal obligation of the insurance company to maintain the integrety of your car after repairs. I thought I saved a copy of that bulletin, but naturally I cannot find it. It might be worth your time to contact a dealership and check with the parts or body guy about obtaining the piece I am talking about. It was good enough to take to court, if need be.