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Need Some Advice 900

Hi, thanks for the post. I bought it as a five year old car. Notwithstanding that these problems may be common Volvo problems, the important point is that because the dealership made clear representations as to quality - in some detail - and asserted that the brakes, air, and coolant leak had been completely repiared prior to purchase, and because the letter of offer was a condition of sale, these supercede the 30 day warranty and become a part of the sales contract.

There is a duty of care, and fiduciary responsibility dealer to customer. This means that because of the expert skills to repair a car, if an express or implied promise is made to the mechanical soundnedss of the car, and if such items fail, they are to be held to improperly preparing the car at the time of sale. This is particularly if the items were to be repaired as a condition of the sale. We have sought cousnsel, and this is what we have discovered based on research so far.

However, had they been accommodating when we approached them multiple times about the extent of the problems as we became aware of them, we would have been willing to work toward a compromise. Instead, by stonewalling a customer with very valid complaints, they aggravate the situation which leads toward escalation. Eventually, I expect we will have our concerns effectively addressed.






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