You can get a key from any locksmith or even a chain hardware store, however, I only use Volvo dealer cut keys after wasting lot$ of dollar$ and visit$. Also the dealer can cut you a master or a valet, something others cannot. Valet only opens doors and ignition, not trunk or glove box. I think my keys cost about 12 bucks each, and have worked everytime, all the time. I cannot say that about the three buck up ones.