You mean to tell me that Robert Bosch himself didn't take the phone call with you to address your concerns?!
Please. At least you found a real person on the other end of the line. Not only that, but they actually called you back! That's impressive. Bravo Bosch (though I really question why they bother with that level of customer service in this day and age...) People like Richie from The Burgh are gonna be pissed about it anyway.
Heck, you oughta be happy you were able to buy a part for an 30+ year old dwindling market application, much less have the choice between the CA compliant part and non-CA emissions compliant part...
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XC60 / Odyssey
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