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Dealers are of no help!

posted by  joee on  Thu Jan 3 08:11 CST 2002
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Hi everyone!

I am new to this site (forum).
I finally decided to seek help (advice) from some of you (hopefully)
Dealers have been of little help so far and I have had enough of my little Volvo problems.

I own a 2000 V70 (5-spd. Auto) with 18000k.
The car had its share of small problems (bulbs, recalls, windshield washer jets etc.) several trips to the dealer.
Two original issues that had never been resoled are:

1. A faint clunking noise coming from the tranny when the car downshifts between 2&1. It is a lot more noticeable during hot summer months.
2. When I am sitting at the light and the car is in gear with my foot on the brake pedal (idling) there is a lot of cabin noise (hard to describe) it sounds like a deep humming/rumbling sound way annoying. The minute I let my foot off the brake pedal it goes away.

Dealer tried to resole the first issue with new ATF and software update, did not do a thing. The second issue (cabin noise at idle) apparently is characteristic to Volvo, and there is nothing they can do. They checked engine mounts and they are fine!

As I read some of your very informative statements, I came across a potential solution to my first issue. Synthetic ATF might help! Can someone confirm this before I go ahead & change the oil, thanks.

I truly appreciate any insights.

Thanks

Joee








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    Dealers are of no help!

    posted by  someone claiming to be Frank on  Thu Jan 3 17:45 CST 2002 [RELATED]

    Your trans should already have Volvos sythetic ATF and I wouldn't advise changing to anything else under warranty as that could "possibly" void your warranty if the "brand X" fluid was determined to have caused trans problems later on.

    It's possible that your second problem "might" be due to a mis-adjusted upper engine mount as I've seen a similar situation before and a re-adjustment cured it. All that was done to re-adjust it was to loosen/re-tighten the upper mount as it was previously "pitched" too far in one direction thus caused a slight vibration noise that was barely detectable IMO.

    Lastly, unfortunately not all "issues" with many of todays newer cars are 100% solveable by anyone. All dealer people can do is try by doing what they know, and/or what tech support people can suggest.








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      Dealers are of no help!

      posted by  joee on  Fri Jan 4 02:35 CST 2002
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      Thanks Frank,

      Do you think if I ask dealer to re-adjust the mount he will do it without fuss, given he already said "this noise is characteristic to volvo & there is nothing he can do". Also, this clunking noise - is this common to these 5-spd. auto transmissions? It is quite noticable in the summer.

      Thanks

      Joee








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        Dealers are of no help!

        posted by  someone claiming to be Frank on  Fri Jan 4 06:54 CST 2002 [RELATED]

        "[Do you think if I ask dealer to re-adjust the mount he will do it without fuss, given he already said "this
        noise is characteristic to volvo & there is nothing he can do"]"

        They might but it depends on the individual that you're talking to PLUS the tech who gets assigned your repair order unless you're able to speak to the technician yourself. What I mentioned isn't a "normal" proceedure but we've now seen two XCs where the car had a slight noise similar to your description and after loosening the upper mount, the engine shifted over slightly to what I'd call a "unstressed" or neutral type position as it's not pushed over, then tightened as it would have appeared. All I can suggest is that you mention this and ask.

        I'm not aware of any clunking noises as being "normal" with that transmission so if you're convinced that there's something wrong, I'd suggest driving it with either your service writer or the tech involved so that they know exactly what you're referring to. You can also try driving another similar car, same trans to see if that car makes the same noises or not.








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          Dealers are of no help!

          posted by  joee on  Fri Jan 4 07:39 CST 2002
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          Thanks Frank,

          I will speak with the dealer on Mon. & hopefully with this additional info. he'll make the adjustment.

          I will let you know.

          Joee








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            Dealers are of no help!

            posted by  Yannis on  Sat Jan 5 10:52 CST 2002
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            Ask your Retailer to check if you are eligible for the software download that has been issued in a previous service bulletin regarding the 5-speed auto transmission for MY00 V70R and V70 T5 for improving shifting quality. They may tell you that the download is only for V70R since an extremely limited number (handful) of 2000 V70 T5s were imported in the US. Just tell them that the download applies to both.

            Yannis Alatzas
            Stillman VOLVO
            --
            2001 V70 T-5M, Classic Red/Graphite Lthr., Sunroof, Cold Weather, Dolby Surr. Sound, Rear Spoiler, 17" "Tethys" alloys







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