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Re: Did You Have to Replace your Evaporator at Your Expense ? 850 96

posted by  someone claiming to be Ken Temkin on  Thu Dec 20 05:23 CST 2001 [RELATED]

Hey Bernie,

Just wanted to say that my writings on this subject were not intended to harm you. I just thought that your approach was, in the end, going to be counterproductive to you goal.

As I have said, I think that the best thing that you, or anyone else with this problem, can do is to write Volvo and let them know that you will not be purchasing another Volvo, specifically because of this problem.

I will be doing something similar, but I will not be focusing on the A/C issue, 'cause it has yet to rear its ugly head with my car. But there are many quality and reliability issues I have had with this car and I will make it well known to them that these are the reasons I will not buy another Volvo.

If they were to get several hundred of these kind of letters from customers, copied to their Ford bosses, it is remotely possible that someone might wake up and ask further about these issues.

From a sales standpoint, repeat business is VERY, VERY important. Letting Volvo know that they are screwing up in that area might have an impact, although I doubt Vovlo will do anything.

Good luck Bernie.





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New Did You Have to Replace your Evaporator at Your Expense ?
posted by  someone claiming to be Bernie  on Mon Dec 17 02:43 CST 2001 >


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