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Maybe you for a PREMIER dealership. But, in general, Volvo does NOT know how to treat the luxury car buyer. They prove it over and over every day. Unfortunately, while I do believe that your intentions are honorable, you simply prove my point. I am not alone in having had a "bad experience" at a Volvo dealership. Instead of rushing to the defense of your employer why not devote energy toward fixing the problem. NEWS FLASH - I am not the problem!
Volvo will never achieve market share among luxury car buyers with the current attitude common at MOST of the Volvo dealerships today. It's too bad because the S80 really had a good shot at this level of buyer.
Sure, there are some bad Mercedes dealerships and same for SAAB, Audi and whatever. But the consistently poor record of the Volvo network is unmatched.
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