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It's all too easy for a caller to call in and say "my engine's burning too much oil" but did anyone ask for specifics such as mileage (not just time) between adding 1 qt? No! For all we know, she drives alot and puts on many miles between oil changes.
Ask Volvo for a new engine out of warranty w/o the facts, even more rediculous. If VCNA or a dealer does anything, they'd start with what's called an "oil consumption test", not just take someones word on it because they want a new engine.
Did the seat heater REALLY start on FIRE or did an element just short? They can short and the wire will leave burn marks only seen with the seat cover removed BUT it's a very thin wire and it burns itself through long before actually starting the seat on fire.
I think the whole story is nothing more than over-exagerated BS IMO.
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