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Brian,
When you bring a car with a non working odometer to a garage, they will generally send the whole cluster off to a VDO shop. There, they claim they calibrate everything, lubricate it and change the broken gear. Yes the dealership didn't touch the instument, the VDO shop probably did. It's a shame you have to spend all this money and they put the same crappy rubber gear back in in the end. It will end up braking again later on. To fix a broken odometer, all you have to do is unscrew the board that is on the side of the speedometer. There, you will see a broken rubber gear. Remove all the little parts that can jam the new one. Order a gear from this site, http://www.odometergears.com and reassemble. Simple job and there are instructions everywhere on the web.
Since you already have an investment with this garage, make them fix it. Also, make them get you a rental car or a loaner for the time you are out because of their "subcontractor" that did the work. I can't say for sure but it surely sounds like a bad calibration job at the speedoshop they sent it to.
I forgot to mention, when they charge you the $400 plus, and they said they lubricated, calibrated and replaced the gears for you, remind them, 1) They miscalibrated it. 2) They replaced the broken rubber gear with another rubber gear and 3) It was broken in the first place because the speedoshop put oil on the rubber gear and the heat from where you live made it disolve. So in the end after they give you the bill, ask why you are paying $400 plus for the same crappy stuff?
GL
Jeff
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