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The Death of FCP, Groton, Ct

posted by  slohio on  Wed Apr 2 13:18 CST 2008
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last visit: Sat Jun 21 10:47 CST 2008
[RELATED]

i'm certainly curious to hear from others in regards to their experience with the 'new' groton.

personally, i wasn't too impressed with the old groton. sure, the prices are generally reasonable, but someone needs to teach those dudes how to pack a friggin' box.

i ordered exhaust parts along w/ oil filters & a few other odds & ends last year. the box arrived w/ a huge hole in the bottom. some of the small parts had fallen out & were missing. the muffler was dented in several places, and 3 out of 4 oil filters were dented & damaged. i think one part, (a wire) arrived safely.

when your exhaust system is hanging off the car, & you've already waited the weekend plus 2-3 business days for delivery the last the thing you want to screw around with is, returning items & waiting for replacements.

during the day, i manage an online business that sends loads of unique & fragile items across the country through ups, the same carrier groton utilized at the time of purchase. ups wasn't to blame for this mess...

i also agree with tony; the old site was simple but easy to use.






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